![]() Which certification exams are available for online proctoring?Ī. It’s also known as remote proctoring, remote online proctoring, or in the UK is sometimes referred to as remote invigilation. An online proctored exam is delivered online and supervised, or proctored, by a person remotely located through the exam taker’s webcam. Can other people be in my testing space during the exam?Ī. As a reminder, mobile devices must be kept out of arm’s reach during the testing sessions.ĭuring exam Q. In such cases, please contact our customer service team via Pearson OnVUE Support live chat. If we haven't contacted you within 30 minutes, we may have lost connection to you. You may not recognize the phone number, which will either have a 617 US area code or say “Pearson VUE” on the caller ID, but please answer so we can assist. For issues with your photos, a proctor will attempt to reach you over chat or via your cell phone. Most exams are launched by a proctor within 15 minutes of the appointment start time.Īny delay might mean there’s a problem with your photos or internet connection. ![]() The OnVUE application should tell you where you are in queue. Please be aware, other candidates may be ahead of you in line. Next, you’ll be placed in a queue and will wait momentarily while a proctor reviews your check-in steps. Once you've completed the required check-in steps and have completed taking photos of your face, ID and environment, you will see the following message: You are almost done with the check-in process. * Pearson VUE cannot accept restricted IDs-those prohibited by law from being photocopied, digitized, or captured on camera-as identification for online testing.Ī. IDs from countries where OnVUE delivery is restricted: North Korea, Cuba, Syria, Sudan, Iran and the Sevastopol/Crimea region of Ukraine.The Aadhaar card (for residents of India). ![]() Department of Defense (DoD) Common Access Card (CAC) or certain secure access IDs
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